Big fan of the staff here! Super helpful and patient. They answered all of my questions and took great care of my big dog with some vet anxieties. Appreciate their care for our furry friends in Napa!
They are quick to respond to messages and are very compassionate with my little dog who loves to be held.
Jeff is a great vet!
Dr. Jeff was so gentle and careful with our cat Pepper, who went in for a check-up and evaluation of his drippy eyes and itchy ears. He did not recommend anything that was not absolutely necessary. Very impressed with his treatment.
Great vet. After several others in Napa we found this one and am very happy!
We've been going to Dr. Jeff for 15+ years. He is a great vet and his office staff is fantastic!
Thank you!
Love Dr Northrop. He takes the time to show you what the issue is with your pet. I would not go anywhere else. Staff needs to answer the phone or at least acknowledge that you are waiting at the door for your appointment.
Excellent service. My fussy cat even liked the kind staff and behaved.
Dr Northrup is amazing and personable. This is the type of care that is well beyond the standard of what most pet owners expect and have experienced. I only wish my healthcare was this good! A thousand thank you’s to Dr Northrup and staff…
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Dr. Jeff and his staff are amazing! We have been on a bit of a merry – go – round since moving to Napa trying to find a Vet that was the best fit and Dr. Jeff checked all the boxes! He is incredibly thorough, knowledgeable and so friendly. …
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Great staff
Dr. Jeff and his team took amazing care of my cat Bella. They were extremely gentle and kind when she passed on and gave me time to say goodbye. I highly recommend them.
Very good care and compassionate people.
Great people and very nice and helpful!
I was searching for a new vet for my dog after recently moving to the area. The staff and vet were incredibly friendly, knowledgeable, empathetic and overall went above and beyond to provide an exceptional experience. Highly recommend!
They're good to my wild baby, a vicious Chihuahua.
It is very professional
Es muy profecional
Excellent service
Dr Jeff and his entire staff are so professional, knowledgeable, and caring! I've had to contact Dr Jeff multiple times in the middle of the night and he always called me back within minutes to try to help. AND he was patient and not …
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Took great care of my cat a lil pricey but worth every cent.
Great staff who really care.
The place to go
Amazing
Love all of their staff. You couldn't pay me to go any where else.
Solomon
The girls here are always so sweet and very helpful. I don't personally have an animal they care for, but my client does and he always leaves happy, knowing his fur babies are taken good care of.
Our visit was positive, educational and the staff was friendly, caring and genuinely interested in our concerns regarding our new puppy. We will definitely be making Napa Valley Veterinary Hospital our Vet!
Dr. Northrup and his staff are amazing! We love our vet!!!
Great customer service, friendly staff, easy to make appointments.
Friendly and great service
Dr. Jeff Northrup and his front and back staff are "Top Notch"! They are my 2 beloved kitties Primary caregivers. Quality care and always willing to give good recommendations on their overall care. Feel like family!
They have always been amazing, but I was especially impressed and grateful for their compassion and flexibility when we had to put one of our dogs down.
Can't say enough good about Jeff and his staff. We love this place and wouldn't take our cats anywhere else.
I like the way Dr. Jeff interacts with my kids and they like going to the vet!!!
Professional, polite, caring team. Very clean facility.
Thank you for coming so quickly after our desperate call!
Finding our sweet pony on the ground was very dramatic and we felt so helpless but your comforting words over the phone and just knowing you on your way got us all pumped up …
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